User Experience (UX)
When it comes to User Experience (UX), your customers form an impression of your organization every time they interact with your websites and mobile apps – how can you be sure their experience will be positive?
At TecEd, we thrive on creating user experiences that are simple, effective, and aligned with your company values. After all, when your customers succeed, so do you. Here’s how we approach every UX project.
We customize our project plans to help you answer your questions.
Successful User Experience (UX) projects can’t be one-size-fits all. Each organization is unique and has unique customers – and so we craft a unique plan for every project.
We collect empirical data to help you make evidence-based decisions.
There are people in every company who think they know what the customers want – and many times they are wrong! When you are making decisions that affect your bottom line, there is a lot at stake.
Our rigorous and evidence-based approach takes the guesswork out of design. Want to know what your customers need? We’ll ask them. Wondering how well your design works for your customers? We’ll test it.
With these data and TecEd’s analysis, you’ll have the confidence to make critical design decisions about your Web and mobile products — and prevent costly mistakes.
We emphasize iterative testing and design to achieve the best outcomes.
The most successful user experiences result from iterative testing and design throughout the product life cycle. We embrace the user-centered design approach to developing new products in order to minimize risk and maximize return on investment.
We leave you with actionable recommendations and meaningful products.
After decades of collaborating with people like you, we know that you need to be able to use what we learned on a project. That’s why our results reports are tailored to give you clear, specific, and detailed research and design recommendations that you can act on immediately.