World Usability Day: Inclusion Through User Experience

Inclusion Through User Experience World Usability Day November 9, 2017 World Usability Day will be celebrated with over 70 events in 26 countries - visit www.worldusabilityday.org to learn if there is an event in your area! The 2017 theme – Inclusion Through User Experience – points to the essence of what the user experience ideally should be, that all who use a product or application are successful doing so. Success is when a user can accomplish ... Read More >

Automotive In-Vehicle User Experience Testing Tips

Automotive User Experience Testing Considerations User experience research and testing with automotive systems often involves special considerations and challenges that don’t apply with in-lab testing. Here are some things you may need to consider. Off-road or on? Some tasks need to be performed while the participant is actually driving, but many can be performed in a parking lot. If you include on-road testing, you should make sure you have the ... Read More >

What Are the Challenges of Mobile App Localization? Part Four

An International Localization Case Study: Final Part Four What are the requirements for a mobile app to be successful in multiple languages? This is the fourth post in which we address that question as we describe UX research on localization  that TecEd and Cisco worked on together. Cisco Systems developed a mobile application, SalesConnect, for its internal sales force of tens of thousands, as well as partners across the globe. Before investing in costly ... Read More >

What Are the Challenges of Mobile App Localization? Part Three

An International Localization Case Study in Four Parts; Part Three What are the requirements for a mobile app to be successful in multiple languages? This is the third post in which we address that question as we describe UX research on localization  that TecEd and Cisco worked on together. Cisco Systems developed a mobile application, SalesConnect, for its internal sales force of tens of thousands, as well as partners across the globe. Before investing ... Read More >

What Are the Challenges of Mobile App Localization? Part Two

An International Localization Case Study in Four Parts; Part Two What are the requirements for a mobile app to be successful in multiple languages? This is the second post in which we address that question as we describe UX research on localization  that TecEd and Cisco worked on together. Cisco Systems developed a mobile application, SalesConnect, for its internal sales force of tens of thousands, as well as partners across the globe. Before investing in ... Read More >

What are the Challenges of Mobile App Localization? Part One

 An International Localization Case Study in Four Parts What are the requirements for a mobile app to be successful in multiple languages? Beginning with this post, we address that question as we describe UX research on localization  that TecEd and Cisco worked on together. Cisco Systems developed a mobile application, SalesConnect, for its internal sales force of tens of thousands, as well as partners across the globe. Before investing in costly ... Read More >

Innovation and UX: World Usability Day 2015

Celebrating World Usability Day Thursday November 12 is World Usability Day, where will you be?   To celebrate the tenth year of this global event there are activities scheduled all over the world – 81 events  in 31 countries, from Sophia Antipolis, France,  Tallin, Estonia to Canberra, Australia and East Lansing, Michigan. As the World Usability Day Organization shares:   “During the last 10 years, over 25,000 people have been a part of our initiative to ... Read More >

Budgeting for UX? UX ROI Considerations

UX Budgeting Best Practices Whether you are developing a new product or redesigning an existing one, planning and budgeting for UX activities to ensure a good user experience is essential. The product team needs talented UX practitioners, in house or on contract, who can get direct feedback from users starting early in the design cycle. These efforts can make sure that the project investment pays off – that what is launched will help users be successful and ... Read More >

How to Ignite User-Centered Design Thinking: Lessons from the DOE

Ignite User-Centered Design TecEd’s user researcher Wendy Littman previously contracted to the DOE’s Office of Energy Efficiency and Renewable Energy.  Here’s what she learned there about getting agency buy-in for User-Centered Design – the tips she shares can be applied to any organization. Originally published in DigitalGov.  So you’ve done a couple of usability studies, and a few people are starting to “see the light.”  Now you’d like to take it to the ... Read More >

December 2014 Newsletter: User Research Projects

2014 User Research Project Recap Emotional Response Research Moira Dorsey of Forrester has been talking about the “Data-driven Design Revolution” – the data available to businesses today enables them to design for individuals, a more focused approach than designing for audience segments. But designing for individuals means businesses must hit a home run with the emotional factor – people must be emotionally engaged to have a successful experience. How do ... Read More >