Why User Experience Is Critical To Customer Relationships Cynthia Zimber comments on Brian Solis' article in Fast Company. TecEd likes this article in Fast Company as it gets to the heart and soul of what our business is dedicated to: the user experience! Creating a great user experience is an art and science. The flashiest ad, mobile app, or product is only as good as the experience the actual user has with it, and Brian outlines this critical point quite ... Read More >