Case Studies

• Alltel Website Redesign Usability Testing

  Download PDF Campbell-Ewald, the digital design agency of Alltel Corporation, needed to validate an improved customer experience in researching and locating the inf... read more >

• Blue Cross Blue Shield of North Carolina Form Redesign

  Download PDF Blue Cross Blue Shield of North Carolina (BCBSNC) needed to improve return rates due to incomplete or incorrectly filled-out forms. For this project,... read more >

• Emerson Climate Technologies BI Dashboard

  Download PDF Emerson Climate Technologies wanted to develop a web-based business-intelligence dashboard for retail customers that linked installed products f... read more >

• Ford Vehicles Website Research

  Download PDF J. Walter Thompson, the digital design agency of the Ford Division of the Ford Motor Company, needed to learn how vehicle buyers make purchase deci... read more >

• Nextivity Smart Repeaters UI Design

  Download PDF Nextivity's smart repeaters optimize the indoor transmission and reception of wireless signals, eliminating in-home dead zones while protecting ... read more >

• Plex Systems User Research for Website Redesign

  Download PDF Background Our Client: Plex Systems is the developer of Plex Online, a cloud ERP solution for manufacturers that is widely used in highly regu... read more >

• ShotSpotter Public Safety Console Redesign

  Download PDF TecEd redesigned the stationary and mobile interfaces between ShotSpotter’s Gunshot Location System and its public safety end-users, to stre... read more >

• SupportSoft (now Consona CRM) Update Center

  Download PDF TecEd developed a UI design specification process for creating an excellent user experience in the SupportSoft Update Center, helping SupportS... read more >

• The National Institutes of Health and the University of Michigan

  Download PDF The National Institutes of Health and the University of Michigan engaged TecEd to conduct usability testing of a group health benefits planning a... read more >