Content development is key to creating a superior user experience. A user interface is a communication vehicle; its words and symbols convey meaning—or confusion.
Content Development Services
TecEd’s content development services ensure a seamless and superior user experience, from pre-sales contact through post-sales support. We offer:
- Integrated Usability and Documentation
- Information Design—Identify the information your target audiences need and the best ways to present and deliver it so readers comprehend it quickly and easily.
- Technical and Instructional Communication—Transfer specialized information from experts to the people who use it.
- Marketing Communication—Guide prospective customers to buy the right product for their needs.
In addition, website and application developers can benefit from both usability services and documentation services to help their users. These projects start with usability evaluation to identify problems in the user interface. Although show-stopping problems in the interface might be addressed right away, business or technical reasons may prevent other serious problems from being fixed. TecEd uses these latter problems to inform the design of user support materials, helping users avoid the problems through the documentation.