Iterative usability studies are powerful tools. See resources related to comprehensive iterative usability studies. The following resources are useful for those teams looking for iterative usability studies.
Resources for Iterative Usability Studies
Web Tool for Health Insurance Design by Small Groups: Usability Study
If you find evaluating health insurance benefits to be challenging, imagine evaluating the usability of a Web-based collaborative health insurance benefits planning tool. The application, created by researchers at the National Institutes of Health and the University of Michigan, improved with each iterative testing cycle and is now ready for widespread use. In the Proceedings of CHI 2006.
How Usability Engineering Can Improve Clinical Information Systems
Describes an integrated laboratory and ethnographic study of MIRACLE (Medical Information Retrieval Application for Clinical Enhancement). In the Proceedings of the 1999 Usability Professionals’ Association (UPA) Conference.
Iterative Usability Methods: Why Testing Isn’t Enough
Discusses how to choose different usability methods for iterative research. Slides only. Presentation for MOCHI Southeastern Michigan and Northern Ohio SIGCHI Chapter, October 13, 1999, Ann Arbor, MI.
The Best of Both Worlds: Combining Usability Testing and Documentation Projects
Describes two cases in which usability testing and documentation projects were performed in conjunction with one other. It describes how usability testing affected the design and content of the documentation and how follow-on usability studies added significant new data not revealed in the initial tests. In the Proceedings of the 1997 IEEE International Professional Communication Conference (IPCC).
