Ignite User-Centered Design TecEd’s user researcher Wendy Littman previously contracted to the DOE’s Office of Energy Efficiency and Renewable Energy.  Here’s what she learned there about getting agency buy-in for User-Centered Design – the tips she shares can be applied to any organization. Originally published in DigitalGov.  So you’ve done a couple of usability studies, and a few people are starting to “see the light.”  Now you’d like to take it to the ... Read More >